Refund and Returns Policy

Effective Date: October 25, 2024

At BrezzorLoans, we are dedicated to ensuring your satisfaction with our bedroom accessories. If you are not entirely satisfied with your purchase, we are here to help you through our refund and returns process.

1. Returns

You have 30 days from the date of purchase to return an item. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, the item must be:

  • Unused and in the same condition that you received it.
  • In its original packaging.

We require a receipt or proof of purchase to process your return.

2. Refunds

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.

  • Approved Refunds: If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within [insert processing time, typically 5-10 business days].
  • Partial Refunds: In some cases, only partial refunds may be granted, such as for items that are not in their original condition or are damaged due to reasons not caused by BrezzorLoans.

3. Late or Missing Refunds

If you haven’t received a refund after the standard processing period, please:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time before the refund is officially posted.
  • Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us at info@brezzorloans.com.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@brezzorloans.com and send the item to: 808 Fountain Sq, Zanesville, Ohio(OH), 43701.

5. Shipping

To return your product, you should mail it to:

BrezzorLoans
Address: 808 Fountain Sq, Zanesville, Ohio(OH), 43701

  • Shipping Costs: You are responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Trackable Shipping: For returns of items over [insert value, e.g., $75], we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

6. Non-Returnable Items

Certain types of items are exempt from being returned, including:

  • Gift cards.
  • Custom or personalized bedroom accessories.
  • Used items or items damaged by the customer.

7. Contact Us

If you have any questions regarding this Refund and Returns Policy, please contact us at:

BrezzorLoans
Phone: (740) 453-1181
Address: 808 Fountain Sq, Zanesville, Ohio(OH), 43701
Email: info@brezzorloans.com

Ensure that all placeholders are updated with the correct information before implementing this policy on your website.